About us

People around the world put their trust in us because we are the industry leader. They know that we will provide them with individual, efficient and safe system solutions and comprehensive services.

Roto entered the Asian market in the 1990s and brought the German window and door technology to China, Japan, South Korea and Southeast Asia

Roto Frank Asia Pacific

Are you unsure about which hardware technology you should choose to use for your windows and doors out of the many good ones available on the market?
We’re certain that Roto is the best choice. There are many good reasons why you should choose us as your hardware supplier and service partner!

Roto system solutions make buildings around the world more comfortable, secure and attractive. Our company name has represented an inventive spirit and technological progress in compatible components for the construction industry since 1935. Roto has the world’s best expertise on the manufacture of hardware and the integration of hardware in windows and doors. This makes it possible for you to produce the best and most affordable windows and doors.

We hope that you can sense the immense enthusiasm that drives us and that you as a customer will experience from Roto time and time again – an enthusiasm that is unrivalled around the world.

Proper and compliant conduct is the top priority of the Roto Group. The success of our company is based on integrity and compliance. So that we can adhere to these principles, it is important that we are told of potential misconduct which could have serious consequences for our company.

Our whistleblowing system is designed primarily for receiving and handling tip-offs relating to actual or suspected violations of laws, internal guidelines (such as the internal monitoring system (IMS)) and tip-offs relating to conduct which could lead to significant financial loss for Roto or damage to its reputation.

The whistleblowing system is also designed for receiving and handling tip-offs relating to risks or actual violations along the supply chain, in particular human rights violations or environmental malpractice, or the risks of such legal violations. Please use the “Report misconduct in the supply chain” tile for this purpose.

We investigate and systematically follow up on every tip-off we receive. Our investigations are strictly confidential; if required, tip-offs can also be submitted anonymously. We also guarantee the greatest possible protection for whistleblowers and the persons affected, as well as the members of staff involved in clarifying the information.

Reporting potential misconduct

You have the option to submit your tip-offs directly and confidentially, or also anonymously if required, using the digital whistleblowing system, to share documents and to stay in touch using a dedicated mailbox.

There are other ways to submit tip-offs if you do not want to use the digital whistleblowing system. Please refer to the Roto Whistleblowing Guideline or the Roto Rules of Procedure for more details on other ways to submit a tip-off.

It is important to note the following when using the digital whistleblowing system: if your preferred language is not listed, it is possible to submit a tip-off in any other language of your choice. Whistleblowers can choose whether or not they would like to remain anonymous. The system has been checked for compliance with data protection legislation.

Submitting a tip-off

To ensure that your tip-off is handled and investigated appropriately, it is important that your tip-off is as specific as possible. It would be helpful if you addressed the following five questions in your tip-off:

- Who?

- What?

- When?

- How?

- Where?

Please note that, as a whistleblower, your descriptions may be handled by individuals from outside your area of expertise. It would therefore be helpful if you were available to answer any further questions.

Roto Whistleblowing Guideline / Roto Rules of Procedure

For more details of how tip-offs are handled, please refer to the Roto Whistleblowing Guideline for general legal violations, or internal guidelines / the Roto Rules of Procedure for tip-offs along the supply chain. These documents are linked in the digital whistleblowing system.

Please note

The whistleblowing system is not available for general complaints, internal (personal) disputes or grievances, or for product and warranty enquiries. If you have any general complaints or product or warranty enquiries, please contact the local Roto service unit; for internal disputes or grievances, please contact your supervisor, the process owner or HR.


German engineering skills: innovative, experienced, value-adding

Our actions are geared towards adding value for our customers.
A partnership, often going back decades, links us to our customers. Certified product quality is of crucial importance. This is guaranteed by Roto’s in-house test facilities like the accredited International Technology Centre (ITC) in Leinfelden.

We supply corrosion-resistant hardware technology that functions smoothly and without fault in the long term. The hardware can be installed quickly and is also ideal for the automated order process depending on the system. Our online hardware configurator, Roto Con Orders, assists with your production process.

Supply chain management: fast, streamlined, precise

We supply our premium-quality products on time and all over the world. This is ensured by our five international, certified production plants on four continents, 31 sales companies with additional exclusive trade partners and 28 global logistics and distribution centres.

We are able to flexibly respond to your needs at all times since production and logistics are ideally coordinated. We are continuously developing and flexibly adapting our logistics concept. Logistics discussions with our customers are an important pillar of this concept.

Added value: qualified, close to customers, digital

Throughout the entire life cycle of windows and doors, we are your partner when it comes to any questions relating to our hardware and, needless to say, spare parts as well. Our qualified staff are able to provide you with expert support and will assist you with launching a new hardware system into your production process.

We are able to test your products for you in our accredited International Technology Center (ITC) in Leinfelden-Echterdingen in accordance with all established standards to check their burglary inhibition, tight sealing and long-lasting correct operation, among other properties. 
You have the possibility of continuously refreshing and enhancing your knowledge of Roto hardware through the e-learning modules from our Roto Campus. You can find all technical documents such as catalogues, installation instructions and interactive installation videos in the Roto media portal.

Using our Roto Con Orders online hardware configurator, you can assemble a custom hardware set to match specific requirements in 17 languages within a very short time and with just a few clicks.

Would you like to optimise your own production processes? We provide an entire methodological toolbox for this purpose too – one that our Roto Lean advisers are happy to explain.

Systems expertise: specific, interconnected, economical

A pillar of our central strategic approach is also our industrial systems expertise: innovative products with the technological backbone of a modular system, highly available with short delivery times, paired with dedicated technical support and high product reliability.

Our product range covers the complete architectural hardware spectrum of window, external and back door functions – including gaskets, window handles and other equipment like glazing blocks.
We supply you with hardware systems for all frame materials and opening types which differ around the world. The systems are compatible with each other and ensure economical manufacture in all window and door production processes.

The modular concept gives you freedom to turn your ideas into reality and efficiently streamline your storage with a manageable number of items. In this way, we are fulfilling another aspect of our strategy, specifically our absolute focus on customers: our entire range of technology is tailored to ensure process efficiency, installation efficiency and cost-efficiency for you.

10

Years warranty

18

Production sites

41

Sales subsidiaries

28

Logistics and distribution centers

3500

Patents

Roto Frank Asia Pacific